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Terms & Conditions

Article 1. Applicability

1.1 These General Terms and Conditions apply to all offers, orders and agreements of TOUCHED.vintage.

1.2 Accepting an offer or placing an order means that you accept the applicability of these Terms and Conditions.

1.3 The provisions of these Conditions can only be deviated from in writing, in which case the other provisions remain in full force.

1.4 All rights and claims, as stipulated in these Conditions and in any further agreements for the benefit of TOUCHED.vintage, are also stipulated for the benefit of intermediaries and other third parties engaged by TOUCHED.vintage.

Article 2. Offers / agreements

2.1 An agreement is only concluded after acceptance of your order by TOUCHED.vintage. TOUCHED.vintage is entitled to refuse orders or to attach certain conditions to the delivery, unless explicitly stated otherwise. If an order is not accepted, TOUCHED.vintage will notify this within five (5) working days after receipt of the order.

Article 3. Prices and payments

3.1 The prices stated for the products and services offered are in euros, and VAT is not charged on second-hand items. Import duties are for the consumer.

3.2 Payment can be made via iDEAL telebanking, PayPal or bank transfer. In case of payment by bank or giro the date of payment is the date of crediting the giro or bank account of TOUCHED.vintage.

3.3 If the payment term is exceeded, TOUCHED.vintage can decide whether or not the order will be canceled.

Article 4. Shipping / delivery

4.1 We ship worldwide. Shipping in The Netherlands is free shipping full insured. Shipping in Europe countries cost €29,50,- full insured. Shipping outside Europe countries cost €39,50,- full insured.

4.2 We ship all our items fully insured with postNL, which means the item is insured until €5500,- After we received the payment we ship your item between 24/48 hours.

4.3 Shipping in Europe cost around 2-5 work days. Shipping outside Europe cost around 5-10 work days. We are not responsible for the duration of the delivery.

4.4 As soon as your item is shipped you will receive your shipping number so you can tracking your item at any time. Import duties, taxes or any other costs associated with importing the purchased item are not our responsibility. These costs are for the customer. Always check your country import duties outside the European Union!

4.5 If the item you ordered is not available we will contact you at the same day. Order placed in the weekend will be shipped on Monday.

Article 5. Reservation of ownership

5.1 The ownership of the delivered products is only transferred if you have paid all that you owe to TOUCHED.vintage on the basis of any agreement. The risk with regard to the products already passes to you at the moment of delivery.

Article 6. Intellectual and industrial property rights

6.1 You must fully and unconditionally respect all intellectual and industrial property rights resting on the products delivered by TOUCHED.vintage.

6.2 TOUCHED.vintage does not guarantee that the products delivered to you do not infringe on any (unwritten) intellectual and / or industrial property rights of third parties.

Article 7. Returns / right of return

7.1 You have 14 days to return the item without giving any reason, starting on the day of receiving the item. Remember, all the items of TOUCHED.vintage are secondhand and have all some small signs or wear. 

 7.2 On all our items there is a tag, when you cut the tag off the item is yours and can not be returned.

7.3 If there is a problem with the item or the condition of the bag is not correct with the description you should contact us as soon as possible by mail (, use your invoice number in the correspondence.

7.4 The item can only be unused and returned with the tag still on. Returning in original package and complete. If our exchange and returns conditions are not met, we reserve the right to not take the item back.

7.5 Sale items can not be returned.

7.6 For the return of the order the return cost are for your account. For purchase outside the European Union you have to fill in that it is a temporary import and that there are no sales taken. You have to fill in customs value as 0 Euro. If you fill in the item as purchased item the import duties are for your account.

7.7 After termination of the agreement the purchase amount will be deposited on your account within 14 days at the latest. We use the same invoice for reimbursement as you have paid for the product.

7.8 You can return the item to TOUCHED.vintage, s’Gravenzandseweg 24 2671JN Naaldwijk.

7.9 If a costumer offers TOUCHED.vintage a non-authentic item for sale and sends it to the showroom, TOUCHED.vintage has the right to have shipping costs paid by provider.

Article 8. Guarantee for authenticity

8.1 TOUCHED.vintage guarantees that the products to be delivered meet the usual requirements and standards that can be imposed on them and are free of any defects.

8.2 If you have purchased an item from TOUCHED.vintage and have doubts about authenticity, please contact TOUCHED.vintage. TOUCHED.vintage can then have the item authenticated for authenticity by a third party. The costs are for the customer.

Article 9. Force majeure

9.1 Without prejudice to the other rights to which it is entitled, in the event of force majeure TOUCHED.vintage has the right, at its own discretion, to suspend the execution of your order, or to dissolve the agreement without judicial intervention, this by informing you in writing. and without TOUCHED.vintage being obliged to pay any compensation, unless this would be unacceptable in the circumstances to the standards of reasonableness and fairness.

9.2 Force majeure means any shortcoming which can not be attributed to TOUCHED.vintage, because it is not due to its fault and not under the law, legal act or generally accepted for its account.

Article 10. Miscellaneous

10.1 If you provide TOUCHED.vintage with an address in writing, TOUCHED.vintage is entitled to send all orders to that address, unless you provide TOUCHED.vintage with a written notice of another address to which your orders are to be sent.

10.2 If TOUCHED.vintage allow deviations from these Conditions, whether or not tacitly, for a short or longer period, this shall not affect its right to demand immediate and strict compliance with these Conditions. You can never assert any right on the grounds that TOUCHED.vintage applies these Conditions smoothly.

10.3 TOUCHED.vintage is authorized to use third parties in the execution of your order (s).

Article 11. Applicable law and competent court

11.1 Dutch law applies exclusively to all rights, obligations, offers, orders and agreements to which these Terms and Conditions apply, as well as to these Terms and Conditions.

11.2 All disputes between parties will only be submitted to the competent court in the Netherlands.

Article 12. Copyright / Copyright

12.1 On all images or parts of images that are available on this website without the express permission of the author, copying of prints or complete sections of the text of downloaded documents is strictly prohibited by copyright.

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