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  • You have 14 days to return the item, starting on the day of receiving the item.
  • On all our items there is a tag, when you cut the tag off the item is yours and can not be returned.
  • If there is a problem with the item or the condition of the bag is not correct with the description you should contact us as soon as possible by mail (, use your invoice number in the correspondence.
  • The item can only be unused and returned with the tag still on.
  • Returning in original package and complete. If our exchange and returns conditions are not met, we reserve the right to not take the item back.
  • Sale and discount items can not be returned.
  • Jewelry can not be returned due to hygiene.
  • For the return of the order the return cost are for your account.
  • We only accept returns inside the EU.
  • Outside the EU we are not accepting returns. 
  • After termination of the agreement the purchase amount will be deposited on your account within 14 days at the latest.
  • We use the same invoice for reimbursement as you have paid for the product.
  • You can return the item to TOUCHED.vintage
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^ Romy